How Is Mega888 Customer Support

Grace Ooi
November 27, 2019

How and Where To Contact Customer Support On Mega888

When it comes to choosing the right online slots or determining the trustfulness of the online casino, customer support always plays an important role. As customer support acts as the front person for players, their actions and eagerness reflect the image of the whole online casino, therefore it is crucial that every online casino trains their customer support well in serving their players and Mega888 is no exception when it comes to excellent customer serving.

When money comes to matter, customer support response rate and rating is everything! As players are putting their hard-earned money on the field so it is only fair that our customer service put the same as well. Which brings us to today’s topic, How good are we talking about Mega888 customer service?


Multiple Communication Channels

When it comes to peak hours especially on weekends, it is normal that customer service is expected to be short on manpower, but Mega888 has found a way to ensure that customer needs are attended as soon as possible and any given time by developing multiple communication channels each with separate customer service team ready to be at your service. So far Mega888 has established the listed platform for the customer to look for assistance 

  • Whatsapp
  • WeChat
  • Facebook
  • Instagram
  • Telegram
  • Line
  • Twitter
  • Caller
  • Email

Customer Service Impression

Every customer anger can be soothe with an angelic voice, especially when customer is ready to call for complains. Therefore Mega888 only hire female customer service between the age of 20 – 28 that needs to pass certain qualification like empathy and patience test in order to get the job. Mega888 customer service also require to memorize every aspect regarding Mega888 promotion and bonuses details for accurate respond so that caller does not need to transfer calls. A feedback form is also sent after every call to make sure that our customer service department is always improving in serving our beloved customer.

24/7 Support

Mega888 support is online 24/7, Mega888 customer service take morning and night shift at multiple region, so feel free to call our customer service anytime you like, whether is a minor concern or major issue or just a small feedback, we will treat your requirement seriously no manner what time of day it is. we also have different language support to meet international demands, listed are the current available language for customer serving.

  • English
  • Chinese
  • Cantonese
  • Hokkien
  • Malay
  • Thai
  • Filipino
  • Vietnamese
  •  Indon

Instant Response Policy

Nobody would want to spend hours waiting for an answer or response with the information they need urgently. So no matter which communication channel you use, Mega888 support team will ensure that you will get your reply in less than 3 minutes no matter what time it is. It is our main priority that you feel safe when playing here in Mega888. We also train our customer servers to make sure to double confirm with our customers that their needs are acquired before hanging up the phone, which means that no manner how long the call will take the phone will stay on until the problem is solved or a solution is proposed. Making Mega888 The Safest Online Slots out there.

Mega888 Online Casino 2020


From soothing voice to 3 minutes respond time policy to multi language and 24/7 support worldwide. It is safe to say that Mega888 treats customer serving seriously. After all. Mega888 is aiming to become The Future of Online Slots. So join us and witness Mega888 growth together. For immediate customer service feel free to press the telegram live chat at the right side corner and experience Mega888 customer service yourself.


Author Grace Ooi

Grace is a licensed full time Mega888 content editor, she specialised in writing content related to online casino especially Mega888 related tips and updates