How and Where To Contact Customer Support On Mega888

Grace Ooi
November 27, 2019

When it comes to choosing the right online slots or determining the trustfulness of the online casino, customer support always plays an important role. As customer support acts as the front person for players, their actions and eagerness reflect the image of the whole online casino. Therefore, Mega888 is no exception when it comes to excellent customer support.


Mega888 Customer Support

When money comes to matter, customer support response rate and rating are everything! So, how good are we talking about Mega888 customer service?


Multiple Communication Channels

When it comes to peak hours, especially on weekends, it is normal that customer service is expected to be short on manpower. But, Mega888 has found a way to ensure that customer needs are attended to as soon as possible and at any given time by developing multiple communication channels each with a separate customer service team ready to be at your service. So far Mega888 has established the listed platform for the customer to look for assistance:

  • WhatsApp
  • WeChat
  • Facebook
  • Instagram
  • Telegram
  • Line
  • Twitter
  • Caller
  • Email


Customer Service Impression (Feedback Submit Form)

Mega888 customer service always requires memorizing every aspect regarding Mega888 bonus and promotion details for an accurate response so that the caller does not need to transfer calls.

A feedback form is also sent after every call to make sure that our customer service department is always improving in serving our beloved customers.


24/7 Support

Mega888 support is online 24/7, Mega888 customer service take morning and night shift at multiple region, so feel free to call our customer service anytime you like, whether is a minor concern or major issue or just a small feedback, we will treat your requirement seriously no manner what time of day it is. we also have different language support to meet international demands, listed are the current available language for customer serving.

  • English
  • Chinese
  • Cantonese
  • Hokkien
  • Malay
  • Thai
  • Filipino
  • Vietnamese
  • Indonesian


Instant Response Policy

Nobody would want to spend hours waiting for an answer or response with the information they need urgently. So no matter which communication channel you use, the Mega888 support team will ensure that you will get your reply in less than 3 minutes no matter what time it is. It is our main priority that you feel safe when playing here in Mega888. We also train our customer servers to make sure to double confirm with our customers that their needs are acquired before hanging up the phone, which means that no matter how long the call will take the phone will stay on until the problem is solved. Making Mega888 The Safest Online Slots out there.

Mega888 Online Casino 2020



From soothing voice to 3 minute respond time policy to multi-language and 24/7 support worldwide. It is safe to say that Mega888 treats customer service seriously. After all, Mega888 is aiming to become The Future of Online Slots. So join us and witness Mega888’s growth together.


Author Grace Ooi

Grace is a licensed full time Mega888 content editor, she specialised in writing content related to online casino especially Mega888 related tips and updates